Privacy Policy
Last updated: April 2025
Introduction
Welcome to ShieldScan. This Privacy Policy explains how ShieldScan ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our mobile application and related services (collectively, the "Service").
ShieldScan is a crypto token risk analysis application designed to help users evaluate potential risks associated with cryptocurrency tokens. We are committed to protecting your privacy and being transparent about our data practices.
By using ShieldScan, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you use our Service. The types of information we may collect include:
- Account Information: When you create an account, we collect your email address and any authentication credentials you use to sign in. If you choose to sign in using a third-party authentication provider (such as Google or Apple), we receive limited information from that provider as permitted by your settings.
- Profile Information: Any optional profile information you choose to provide, such as a display name or profile preferences.
- User-Generated Content: Information you create within the app, including your watchlists, saved tokens, alerts, scan history, and any notes or tags you add.
- Communication Data: If you contact us for support or feedback, we collect the content of your communications along with your email address and any other information you provide.
Usage and Activity Data
When you use ShieldScan, we automatically collect certain information about your activity and device, including:
- App Usage Data: Information about how you interact with the app, such as features used, tokens scanned, pages viewed, and the frequency and duration of your activities.
- Search and Scan History: Records of tokens you have searched for or scanned within the app (stored to provide your scan history feature).
- Device Information: Information about your mobile device, including device type, operating system version, unique device identifiers, and mobile network information.
- Log Data: Technical information such as your IP address, app version, crash reports, and performance data.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the ShieldScan Service and its features
- To create and manage your account and authenticate your access
- To sync your data (watchlists, alerts, scan history) across your devices
- To send you alerts and notifications that you have configured
- To respond to your comments, questions, and support requests
- To send you technical notices, updates, security alerts, and administrative messages
- To analyze usage patterns and improve our Service
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services
ShieldScan relies on third-party services to provide certain functionality. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Authentication Providers: If you sign in using Google, Apple, or another third-party provider, their privacy policies govern how they handle your information.
- Data Providers: We use third-party APIs and data providers to obtain token information, market data, and security analysis data. These providers receive token contract addresses and blockchain-related queries but do not receive your personal account information.
- Analytics Services: We may use analytics services to help us understand how users interact with our app. These services collect information sent by your device, including usage data and device identifiers.
- Cloud Infrastructure: We use cloud service providers to store and process data securely.
- Payment Processors: If you subscribe to premium features, payment processing is handled by third-party payment processors (such as those integrated with the App Store or Google Play). We do not store your full payment card details.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Usage logs and analytics data may be retained in aggregated or anonymized form for longer periods to help us improve our Service.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Portability: You can access much of your information directly through the app. You may also request a copy of your personal data.
- Correction: You can update your account information through the app settings.
- Deletion: You can request deletion of your account and associated data by contacting us or using the account deletion feature in the app.
- Notification Preferences: You can manage your alert and notification preferences within the app settings.
- Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in those messages.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Children's Privacy
ShieldScan is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 18, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@mokaio.store
We will respond to your inquiry within a reasonable timeframe.